In a fast-paced technological environment, companies must constantly adopt new systems that enable streamlining of processes, resulting in improved productivity and a competitive edge.
However, the successful integration of these systems into existing operations heavily depends on the readiness and attitude of the end users. The best results are achieved through comprehensive training and orientation.
From a health, safety, environment and quality (HSEQ) perspective, the importance and necessity of education and training stand out even more. The accurace and efficiency of system usage can directly impact safety and compliance.
Here are 8 well-founded points of view, why you should invest in high-quality and comprehensive training when implementing systems:
1. Ensuring smooth transition
Switching to a new system can be scary, especially for those who may not be very technically savvy.Comprehensive training programs and ongoing support ensure that end users have the necessary knowledge and skills to use the new system smoothly. This reduces resistance to change and minimizes potential disruptions during the implementation process.
2. Optimization of system use
A system is only valuable for users’ ability to utilize its features effectively. Appropriate training provides the skills to fully utilize the various possibilities of the system. This optimization leads to increased efficiency, improved data accuracy and better decision making.
3. Boosting confidence
Training strengthens the end users confidence in navigating the system without fear. Confidence is important in order to create a positive attitude towards new technology. When users feel comfortable using the system, they are more likely to adopt it and explore innovative ways to improve their own workflow.
4. Reducing errors and risks
Precision is paramount. Training users on the correct usage of the system reduces the likelihood of errors that could lead to safety issues. Training can provide insights into best practices and potential pitfalls in risk management.
5. Encouraging Continuous Learning
Training and teaching programs should not be seen as isolated events. They should be activities that encourage continuous learning. As systems evolve and updates are introduced, ongoing training ensures that end users stay up-to-date on the latest features and enhancements.
6. Tailoring trainings to specific roles
Different roles within an organization may require varying levels of system proficiency. Customizing trainings for specific roles ensures that end users have the necessary knowledge to perform their tasks efficiently.
7. Building a knowledgeable workforce
When end users have an understanding of the system’s capabilities and benefits, they become advocates for its successful implementation. Their knowledge can positively influence colleagues and promote wider adoption.
8. Enhancing data quality
Accurate and reliable information is the basis of effective decision-making. Proper training emphasizes data entry standards and practices, resulting in the production of high-quality data. This enables reliable reporting and analysis.
Training and education play a crucial role in the successful implementation of new systems from the end users’ perspective , especially in the HSEQ field. By facilitating smooth transitions, optimizing system usage, boosting users confidence, mitigating risks, promoting continuous learning and tailoring training to specific roles, organizations can unlock the full potential of their systems.
Author :
Niclas Snell
System Coordinator , Digital services
