For properties and housing associations

With Impact, you take control of the processing and management of your housing
association’s fault and maintenance notifications and feedback.

Speed and clarity in managing notifications

With Impact, you can ensure the satisfaction of your residents, even when problems arise. Residents can make maintenance and fault notifications online on their own mobile device and the information is routed directly to the right person for further processing. For example, when a maintenance notification is routed directly to the maintenance company, this ensures that the resident is served quickly enough, taking into account the urgency of the notification.

Once the notification has been received by the maintenance company, the tenant will receive an email informing them of the receipt and progress of the work. All data stored in Impact is available to key parties and can be monitored openly. The resident always has access to previous fault notifications.

Suitable for many needs

Impact is suitable for housing associations, building managers and property owners.

Always available

You can use Impact anywhere and anytime: at home, in the office or in the field, using the device that suits you best.

Improved efficiency

Information is automatically transferred to the right party without the need for manual intervention. All parties involved always go where the work orders go.

Benefits for the property's building manager and maintenance company

Clarity and efficiency in the processing of notifications.
Work requests directly to the right party and person.
Easily customise the notification templates yourself.

Benefits for the resident

The resident can easily report maintenance and faults on their own mobile device via
a QR code or short link.
The notification can be made by voice recognition or by typing and
can be accompanied by photos and videos.
The notification is routed directly to the right processing party and the intended
process, without any intermediaries

Our customers

Tammermatic

Tammermatic has been manufacturing vehicle wash equipment in the Tampere region since 1966. The company designs, builds, and maintains automated washing systems for vehicles of various sizes, focusing on customer needs. Usability and advancement were Tammermatic’s key criteria for choosing Kiwa Impact.

Rovakairan Verkkorakennus Oy

Rovakaira Verkonrakennus chose Kiwa Impact after careful supplier comparisons. The decision was influenced by Impact's ease of use, clear and simple processes, customization, and analytics.

Skafo

Skafo Oy is a company run by one person and operating in the Helsinki Metropolitan Area. The company conducts consultations and statutory inspections mainly for companies operating in the construction sector. Behind this small business is Toni Vepsäläinen, who has been using Impact now as an essential part of his daily work for about a year and a half. He is impressed by how Impact is suitable for a small business like Skafo.

Kiwa Impact

Expert and Support Services

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