Usability and advancement were Tammermatic’s key criteria for choosing Kiwa Impact

Tammermatic has been manufacturing vehicle wash equipment in the Tampere region since 1966. The company designs, builds, and maintains automated washing systems for vehicles of various sizes, focusing on customer needs. Most of its customers are located in the Nordic countries, where changing weather conditions present specific requirements for car washing. Tammermatic currently employs approximately 50 people.

Pekka Komulainen, Tammermatic’s CEO, is responsible for the company’s overall safety and also serves as the occupational safety manager. He assumed his role in early 2022, during which a review of safety-related systems was already underway, with Impact being one of the systems under consideration. Komulainen’s positive experiences with Impact and its usability played a significant role in the decision.

“Of the systems available, this was the most advanced solution. My previous personal experience also helped with the decision, and I was able to share experiences with others during the selection process. Ease of use, such as the ability to add images, is extremely important—a picture is worth a thousand words. User-friendliness was a crucial criterion,” said Komulainen.

Picture of Samuli Siltasalmi

Samuli Siltasalmi

Myyntipäällikkö
+358 50 320 6092

Observations, risk assessments, and development ideas in one system

Initially, Tammermatic acquired Impact for recording observations related to safety, quality, and environmental aspects. As the company became more familiar with Impact’s capabilities, its use expanded significantly beyond the original purpose. Today, all HSEQ-related observations, development ideas, customer feedback, and complaints are recorded and managed within the same system.

Recent additions to Impact’s use at Tammermatic include Whistleblow reporting channel and a training register. Previously, training data was scattered across various Excel files, making it complex to manage. Now, training records are consolidated in the system, which also notifies users of upcoming expiring qualifications, allowing proactive action.

Customized risk assessments and checklists for subcontractors

Regarding safety, Impact includes mobile-accessible risk assessments. Field service staff, who work on the go, can now easily perform risk assessments before starting their work. Additionally, customized checklists and inspection reports for maintenance and installations have been created in the system, including permits for hot work. Even HSE audits are now handled using the platform.

“We’ve tailored the system for subcontractors and partners as well. It has been easy and efficient to expand its use for them. For us, the advantage is that all issues and observations are centralized in one channel,” Komulainen added.

Building a safety culture is continuous work

Impact is a key component of Tammermatic’s safety culture, providing a standardized, user-friendly tool that simplifies reporting.

“It’s a well-standardized package—easy to use, understand, and absorb. Its greatest value lies in its accessibility, simplicity, and centralized approach to managing issues. This significantly impacts cultural development. With this tool, progress is not hindered,” Komulainen emphasized.

Picture of Pekka Komulainen

Pekka Komulainen

Toimitusjohtaja

Implementing a new system is a major undertaking and requires continuous effort rather than a one-time push. System usage is an integral part of overall safety, and staff are regularly reminded and instructed to use it. Otherwise, there is a risk of reverting to old habits. The system also notifies users when an issue is addressed or processed, making it interactive.

“Data enables us to track progress. We still need to improve prioritizing observations and managing work queues, which we plan to develop further in collaboration with Kiwa’s experts,” Komulainen concluded.

Best features of Impact

Simple and intuitive to use

Flexible, with templates customized to our needs

Accessible via mobile, always on hand

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