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With Impact, you take control of the processing and management of your housing
association’s fault and maintenance notifications and feedback.
With Impact, you can ensure the satisfaction of your residents, even when problems arise. Residents can make maintenance and fault notifications online on their own mobile device and the information is routed directly to the right person for further processing. For example, when a maintenance notification is routed directly to the maintenance company, this ensures that the resident is served quickly enough, taking into account the urgency of the notification.
Once the notification has been received by the maintenance company, the tenant will receive an email informing them of the receipt and progress of the work. All data stored in Impact is available to key parties and can be monitored openly. The resident always has access to previous fault notifications.
Impact is suitable for housing associations, building managers and property owners.
You can use Impact anywhere and anytime: at home, in the office or in the field, using the device that suits you best.
Information is automatically transferred to the right party without the need for manual intervention. All parties involved always go where the work orders go.
The resident reads the QR code on their mobile device or clicks on the link in their browser to go directly to the desired notification form. The notification can be made by the resident using voice recognition and can be accompanied by photos or videos.
The resident’s notification is routed directly to the right processing party without any intermediaries or manual intervention. The work on the notification can be dealt with immediately and the resident is kept informed.
The notifications can be monitored comprehensively and used to improve operations. Notification templates and their processing steps can be easily and flexibly customised by the user
Kiwa Impact 10 years of safety
We strive to be the most
user-friendly and smart
HSEQ management system
in the World.
Kiwa Inspecta
Sörnäistenkatu 2,
00580 Helsinki
support@kiwaimpact.com
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